Chillx CO Reviews
Chillx CO Customer Reviews (3)
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About chillx.co Prices and Cost?
ChillX.co is a Pet supply store located in Los Angeles. They offer a product called ChillX AutoEgg, which is a modern automatic, self-cleaning litter box. The ChillX AutoEgg is priced at $399.99. It performs an automatic self-cleaning 5 minutes after every bathroom trip and is designed to work for cats as small as 4.4 lb. and cats as large as 15.4 lb. The AutoEgg was designed for a single cat family; however, it can accommodate up to two cats per unit. For added convenience, you can also purchase a bundle of 100 biodegradable plastic liners at just $39.99. Please note that customer reviews have highlighted some issues with the product, including challenging lid assembly, ineffectual self-cleaning, rake malfunctions, inadequate entry space, subpar odor control, cumbersome cleaning, limited waste capacity, and customer service limitations.
About chillx.co Popular Products and Services?
ChillX.co is a pet supply store located in Los Angeles. One of their popular products is the ChillX AutoEgg, which is a modern automatic, self-cleaning litter box. The AutoEgg has won the Cosmo Pet Award for the Best Litter Box. It performs an automatic self-cleaning 5 minutes after every bathroom trip and works for cats as small as 4.4 lb. and as large as 15.4 lb. The AutoEgg also performs an additional self-cleaning four times every day at 3 & 9 am/pm. It was designed for a single cat family; however, it can accommodate up to two cats per unit. The AutoEgg uses advanced motor and mechanism technology to provide a quiet clean. It also includes a health log of the date, time, duration, weight, and waste data after every use. For abnormalities such as waste weighing less than 0.18 oz, the AutoEgg will flag and record the bathroom trip in red. Despite its features, some customers have expressed dissatisfaction with the product, citing issues with cleaning, capacity, and customer support.
What is Chillx.co?
ChillX.co is a pet supply store located in Los Angeles. They are known for their product, the ChillX AutoEgg, which is a modern automatic, self-cleaning litter box. The AutoEgg performs an automatic self-cleaning 5 minutes after every bathroom trip and four times every day at 3 & 9 am/pm. It is designed for a single cat family; however, it can accommodate up to two cats per unit. The AutoEgg uses an advanced motor and mechanism technology to provide a quiet clean. It also includes a health log feature that records the date, time, duration, weight, and waste data after every use. This helps keep track of your cat's health. The AutoEgg is safe for both your cats and your kids. The company's aim is to ease the day-to-day for cat owners by putting in the work so you won't have to. They strive to keep your cat's litter looking clean and clump-free while keeping you up to date on your cat's health data.
How can I contact the support team of chillx.co?
You can get in touch with the support team of chillx.co through the following ways: - Email: You can send an email to support@chillx.co for all customer service support. - Business Hours: They are available from Monday to Friday, 10 a.m. - 5 p.m. PST. - Location: Their office is located at 453 S Spring St, Spring Arts Tower, Los Angeles CA 90013. - Social Media: You can also reach out to them via their Instagram handle @chillx.co and their YouTube channel @chillxco..
chillx.co Return Policy?
ChillX.co offers free shipping across the U.S., excluding Hawaii and Alaska. For shipments to Canada, Hawaii, and Alaska, they use FedEx Ground. They do not ship outside of the U.S. or Canada. New AutoEggs ordered by 4 pm EST on weekdays will be shipped out the same day, while reconditioned AutoEggs and accessories are shipped out within 1-3 days from their L.A. based warehouse. All orders are shipped via FedEx from one of their three warehouse locations across the U.S. Regular orders will be delivered within 3 to 7 days, and expedited orders will be delivered within 1 to 3 days.
As for their return policy, if you or your cat are not completely satisfied with your ChillX AutoEgg, you can return it within 30-days from the delivery date for a full refund, excluding the shipping cost you paid. You will be provided with a free return shipping label if you return within 30-days from the delivery date. However, the reconditioned unit is not eligible for a refund. To avoid damage during shipping, you must clean and pack the AutoEgg and all AutoEgg accessories in the original carton and packaging materials. If the AutoEgg is missing parts or accessories, the costs for these items will be deducted from your final refund. You must obtain an RMA (Return Merchandise Authorization) number for the return. They do not accept return shipments without an RMA number. If you've thrown away the original packaging, they can't accept the return. Your refund will be processed within 5 to 7 days of receipt of your returned unit. It may take your payment provider 10 business days or longer to deposit the money into your account. They also offer a 12-month warranty for the Original Retail Purchaser, covering defects for one year from the purchase date.